Specialist, Corporate Communications

Job context
Supporting the Head of Corporate Communications, this role will provide support and will be responsible for enabling all corporate comms, marketing and branding events revolving around Axiata’s reputation, crisis and issues management, media queries, media engagement and events, corporate reporting and oversight for content development across the Group’s external platforms.

Key Responsibilities
1.    Media Relations and Engagement
•    Maintain media list and update the Axiata media list each quarter comprising key media outlets and journalists.
•    Coordinate and support media engagements, including strategic interviews and briefings.
•    Support in response to media queries in a timely and accurate manner.
•    Monitor media coverage, compile reports by Agencies and provide insights to enhance media strategies.
•    Prepare media briefing documents and talking points for executives.

2.  Project and Office Management
•    Plan meetings, take notes, execute administration of the Corp Comms function including planning of meetings, monitoring of project managements eg Project Tomcat timelines and deliverables.
•    Collaborate with internal teams to ensure seamless event participation and social media coverage

3. Social Media and Content Management
•    Manage the social media calendar, ensuring alignment with corporate communications objectives.
•    Curate content for social media platforms and other digital channels, checking on accuracy and time-sensitivity of posts

4.    Internal Communications
•    Oversee the content calendar and management of internal communication platforms, including Scoop@Axiata.
•    Craft clear, engaging internal communications content that aligns with corporate messaging.
•    Write / edit content for an internal audience. 
•    Liase with internal stakeholders across Corporate Center and OpCos on verification of data

5. Corporate Reporting and Communications Materials
•    Provide oversight and quality control for corporate reporting and all communications materials.
•    Ensure consistency in messaging, tone, and adherence to brand guidelines across all media.

Critical Competencies and Skills
•    Media Management: Expertise in media engagement, monitoring, and handling sensitive communications such as executive appointments, M&A announcements, and corporate structure changes.
•    Corporate Writing: Exceptional writing skills, with the ability to produce high-quality corporate content, including press releases, briefing notes, and internal memos.
•    Stakeholder Relations: Ability to build relationships with internal stakeholders, including at Corp Centre and at OpCos to facilitate smooth gathering of information, and verification process. 
•    Event Management: Experience in managing and supporting high-profile industry and partner events.
•    Crisis and Issues Management: Proven ability to support crisis communications and mitigate reputational risks.

Key Result Areas:

• Reputation Management: Manage key media relationships for Axiata and providing communications support across all platforms to position Axiata favorably as a responsible international investor, and champion of digital inclusion and progress across Asia in line with its aspiration to become The Next Generation Digital Champion.
• Crisis Management: Monitor reputational risk, maintain the crisis communication framework and ensure compliance, lead content development as required
• Corporate Reporting:  Support delivery of Integrated Annual Report , Sustainability and National Contribution Report, and Governance and Audited Financial Statements in line with company requirements; AGM Comms and Quarterly results announcements
• Stakeholder Communications: Support communications to strengthen stakeholder confidence and facilitate Axiata’s digital, industry and sustainability thought leadership externally, including via events.  

Job requirement
-    A corporate communications professional with strong writing skills 
-    A background / exposure in handling communications for public listed/ highly visible organisations
-    Familiar with public listed corporate reporting requirements and experienced in delivering projects in this area
-    Has media management and media liaison experience 
-    Critical thinking, strong writing and research skills, curiosity, resourcefulness, planning and problem-solving skills 
-    Confidence and strong communications skills to work with colleagues across all levels of the organisation as well as with members of the local and international media and other stakeholders as necessary
-    Ability to work in an agile environment
-    Relevant tertiary qualifications (Mass Communications, Journalism, Public Relations, Communications or equivalents)
-    A minimum of 8-10 years working experience in media relations, public relations and/or business journalism with excellent writing skills and media connections